Refund Policy
At Medic1Spa, we are committed to providing high-quality products and a reliable customer experience. Due to the nature of our products, please review our refund and return policy carefully before making a purchase.
1. No Returns Policy
All products sold on Medic1Spa are intended strictly for research purposes only.
Due to safety, handling, and regulatory considerations, we do not accept returns or exchanges once an order has been processed and shipped.
2. All Sales Are Final
All purchases made on our website are considered final sale.
We do not offer refunds, returns, or exchanges for:
- Change of mind
- Incorrect product selection
- Unused or opened items
3. Damaged or Incorrect Orders
If you receive a product that is:
- Damaged during shipping
- Incorrect or missing
Please contact us within 48 hours of delivery with:
- Your order number
- Photos of the issue
We will review your request and, if approved, provide a replacement or appropriate resolution.
4. Order Cancellations
Orders can only be canceled before they are processed or shipped.
Once an order has been shipped, it cannot be canceled.
5. Shipping Issues
We are not responsible for:
- Delays caused by shipping carriers
- Incorrect shipping addresses provided by the customer
Please ensure all details are accurate before placing your order.
6. Contact Us
If you have any questions or concerns regarding your order, please contact us:
7. Important Disclaimer
All products available on Medic1Spa are strictly for research purposes only and are not for human consumption. We do not provide medical advice, diagnosis, or treatment.
